FAQ

Quick answers for review and for customers deciding whether to sign up.

What is PrivateBeeswax?
PrivateBeeswax is a web app for private AI chat and collaboration. You can create an account and use the app in your browser.
Do you store my one‑on‑one chat messages?
Your one‑on‑one messages stay on your device; we do not store them. For the full details and definitions, see Privacy & Terms. For service terms, see Terms of Service.
What happens after I click “Create account”?
You’ll go to the signup page to create an account (18+). After signup, you can access the app. Minor accounts (13–17) cannot sign up directly — an adult group admin must provision them into a group.
Can my teen (13–17) use PrivateBeeswax?
Yes, with an adult (18+) managing the account. A group admin can provision a 13–17 minor account into their group after accepting additional minor-account terms. Under 13 is not supported.
How do you handle safety and moderation for minors?
We run safety checks before AI responses. Minor accounts use a stricter, kid-focused moderation mode intended to block sexual content and child-safety risks. We also restrict minor accounts from forums and from buying coins.
Is this a download or a browser app?
It’s a browser-based web app. There’s no required download for basic use.
How do I get help?
Email partnersuccess+beeswax@VectorBrains.com for access, billing, or account help.
Where can I read the policies?
Use Privacy & Terms and Terms of Service. These pages are public and linked from the landing pages.

Note: This FAQ is informational only and does not replace the full Privacy & Terms.