This page describes how PrivateBeeswax handles information when you use the service. If you have questions, contact partnersuccess+beeswax@VectorBrains.com.
“One‑on‑one messages” are direct, private messages between you and the AI in a one‑to‑one chat context.
Your one‑on‑one messages stay on your device; we do not store them. This is a core product principle and is the basis for the privacy-focused experience.
To create and maintain an account, we process basic account information (such as an email address) and security-related information required for authentication.
If you email support, we’ll use the contents of your message to help resolve your request.
We take reasonable measures to protect accounts and service availability. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
These Terms of Service ("Terms") govern your access to and use of the website, applications, and related services offered under the name PrivateBeeswax (collectively, the "Service") provided by VectorBrains LLC, a North Carolina limited liability company with its principal place of business in Matthews, North Carolina, United States ("VectorBrains," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
PrivateBeeswax provides tools that allow you to interact with an artificial intelligence ("AI") assistant. Features may include account registration, virtual "coins" or credits used to access AI features, and optional in-app purchases. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, subject to applicable law.
You may access and use the Service only from within the United States of America. By using the Service, you represent and warrant that your use occurs solely while you are physically present in the United States, and you agree not to use, attempt to use, or enable use of the Service from any other country or territory. We may suspend or terminate access if we reasonably believe use is occurring outside the United States.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. You are responsible for providing accurate registration information and for safeguarding your credentials. You are responsible for all activity under your account. Notify us promptly at the contact below if you believe your account has been compromised.
Coins or similar credits are a limited license to use the Service's AI features, not currency, property, or a stored-value instrument. They are non-transferable except as we expressly allow. Pricing, rates, and coin consumption (including per-request limits tied to estimated token usage) may change. Purchases may be processed by third party payment providers; their terms and privacy practices also apply. Except where required by law, all fees are non-refundable. Refunds are not available for purchases of virtual coins or credits after the purchase has completed. We may refuse or reverse transactions that appear fraudulent or abusive.
To the maximum extent permitted by applicable law, VectorBrains (including VectorBrains LLC), its affiliates, members, managers, employees, contractors, and any operators, administrators, or service providers of the website or the Service (collectively, the "VectorBrains Parties") are not liable for any loss, damage, inconvenience, inability to use the Service, loss of access to AI features, inability to complete requests, or loss of unused coins or credits during an outage, arising from or related to unforeseen disconnection or unavailability of the AI, denial-of-service conditions, downtime, scheduled or emergency maintenance, failures or changes by third party AI or hosting providers, network or internet outages, force majeure, or similar service interruptions. You agree that fees and purchases are not refundable, and you are not entitled to pro-rated credits or other compensation, solely because of such interruptions, except where a refund or remedy is required by applicable law.
If you purchase a monthly or recurring subscription, you authorize charges at the then-current rate until you cancel. Coins or credits included with a subscription are delivered as described in the product (for example, at the start of each billing period). You may cancel as disclosed in the Service; cancellation generally takes effect at the end of the current billing period unless we state otherwise. Third party payment processors' terms and practices also apply.
You are responsible for safeguarding your account credentials and devices. To the maximum extent permitted by applicable law, VectorBrains (including VectorBrains LLC of Matthews, North Carolina, United States) is not liable for losses arising from unauthorized access to your account, account takeover, credential theft, phishing, malware on your devices, or similar events attributable to factors outside our reasonable control, including misuse of your account by third parties who obtain your credentials. This includes loss of coins, credits, data, or purchases tied to a compromised account, except where liability cannot be excluded under applicable law. You agree to notify us promptly if you suspect unauthorized use.
You retain ownership of content you submit ("User Content"). To operate the Service, you grant VectorBrains a worldwide, non-exclusive, royalty-free license to use, reproduce, process, transmit, and display User Content solely as reasonably necessary to provide, secure, and improve the Service and to comply with law. Depending on product behavior, portions of your conversation may be stored on your device and/or transmitted to our servers to generate AI responses. Our systems may forward prompts and related context to third party AI providers (for example, model hosts) to produce outputs. You represent that you have all rights necessary to submit User Content and that it does not violate these Terms or applicable law.
Forum messages: content posted in forum channels may be automatically and permanently deleted after approximately thirty (30) days as part of routine server maintenance. Deleted forum content is not recoverable. If you need a long-term record, keep your own copy outside the Service.
Outputs are generated by machine learning systems and may be incorrect, incomplete, biased, or harmful. The Service does not provide legal, medical, financial, or other professional advice. You are solely responsible for how you use outputs. Do not rely on the Service for high-risk decisions.
You agree not to:
We may investigate and suspend or terminate access for violations or for any other reason, including risk to users, third parties, or our operations.
The Service, including software, branding, documentation, and our proprietary materials, is owned by VectorBrains and its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights.
The Service may integrate with or depend on third parties (including AI model providers, hosting providers, and payment processors). We are not responsible for third party services, and your use of them may be subject to their terms.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE OR RELIABLE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VECTORBRAINS, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO VECTORBRAINS FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.
You will defend, indemnify, and hold harmless VectorBrains and its members, managers, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your User Content, your use of the Service, your violation of these Terms, or your violation of any law or third party rights.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except that the U.S. Federal Arbitration Act may govern arbitration where applicable. You agree that exclusive jurisdiction and venue for any dispute arising out of these Terms or the Service will lie in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to personal jurisdiction there. If you are a consumer, you may have additional rights under the laws of your place of residence where those laws cannot be waived.
We may update these Terms at any time by posting a revised version on the Service and updating the effective date. You agree that we may modify these Terms without prior notice to you, except where applicable law requires notice, consent, or a different process for changes to apply.
Where the law requires reasonable or advance notice for material changes, we will provide such notice only to the extent required. Your continued use of the Service after the revised Terms are posted constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service.
You may stop using the Service at any time. We may suspend or terminate your access for any reason, including breach of these Terms. Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, indemnity, and governing law) will survive termination.
These Terms constitute the entire agreement between you and VectorBrains regarding the Service and supersede prior understandings on the subject. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.